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Security

Content Reporting

How to report products, reviews, and users on MyClaude: the report dialog, what happens after you report, rate limits, quarantine, and appeals.

How-To Guide

You can report any product, review, or user on MyClaude by clicking the flag icon. Reports are reviewed by the admin team and resolved within 3 business days.

What can you report?

TargetWhere to find the flagReport type
ProductProduct page sidebar (product actions area)product
ReviewBelow each review in the review listreview
UserUser profile headeruser

Report any content that violates the Content Policy, including malicious code, plagiarism, deceptive descriptions, harassment, or spam.

How to file a report

  1. Sign in to your MyClaude account. Reporting requires authentication.
  2. Navigate to the product page, review, or user profile you want to report.
  3. Click the flag icon. A report dialog opens.
  4. Select a reason from the dropdown. Options match common policy violations.
  5. Add a description in the text area. Include specific details -- what you observed, why it violates policy, and any relevant context.
  6. Submit. You receive a confirmation that your report was filed.

Your report goes directly to the admin review queue. You will not see updates on report status -- the admin team handles resolution internally.

What happens after you report?

Your report enters the admin Reports tab for review. The admin team evaluates each report against the Content Policy.

OutcomeWhat happens
Report resolvedThe reported content is actioned -- product removed, review deleted, or user banned depending on severity
Report dismissedThe admin determined the content does not violate policy. No action is taken.

Resolution typically happens within 3 business days. High-severity reports (malicious code, credential theft) are prioritized.

Rate limits

To prevent abuse, reporting is rate-limited:

LimitValue
Per target per day1 report per user per target. You cannot report the same product, review, or user more than once per day.
API rate limit10 reports per minute (across all targets)

If you hit the daily limit, the dialog will inform you. Wait 24 hours before reporting the same target again.

Quarantine system

New products from unverified users do not go live immediately. They enter a quarantine state (pending_review) until an admin approves them.

  • Unverified users -- products start as pending_review and appear in the admin Quarantine tab
  • Verified creators -- products publish immediately as published, bypassing quarantine

This provides a pre-listing review layer for new or unverified accounts. Quarantine is separate from the report system -- it applies automatically at publish time, not in response to a report.

Content policy reference

The full list of prohibited content categories and enforcement actions is in the Content Policy. Key categories:

  • Malicious code (shell injection, data exfiltration)
  • Credential theft
  • Plagiarism or unauthorized redistribution
  • Deceptive product descriptions
  • Harassment or abuse
  • CSAM (zero tolerance, reported to authorities)

Appeal process

If your content was removed or your account was actioned and you believe the decision was incorrect:

  1. Visit the Contact page
  2. Include your username, the affected product or review, and why you believe the action was incorrect
  3. Appeals are reviewed by a team member who was not involved in the original decision
  4. Expect a response within 14 business days

Do not create a new account to circumvent a ban -- this results in permanent suspension of all associated accounts.

Related pages

  • Trust & Safety -- enforcement policy, scanning, and dispute resolution
  • Content Policy -- full prohibited content definitions
  • Admin Panel -- how admins process reports (developer reference)
  • Security Model -- authentication and authorization architecture

Creator Security Guide

Security best practices for MyClaude product creators: protecting your accounts, passing content scans, designing secure products, and responding to reports.

Vulnerability Disclosure

How to report security vulnerabilities to MyClaude, what to include, and what to expect in return.

On this page

What can you report?How to file a reportWhat happens after you report?Rate limitsQuarantine systemContent policy referenceAppeal processRelated pages